HealthCare, the federal health insurance exchange, has faced a number of problems in recent weeks.
As a result, many consumers have not been able to find the cheapest coverage available, and some have been left paying thousands of dollars more for their health insurance.
In response, the Department of Health and Human Services is now offering some discounts on health insurance coverage.
The new Health Insurance Marketplace Discounts Program is designed to help consumers who can’t find the right health insurance on the Marketplace, said HealthCare’s chief operating officer, Jennifer Doudna.
It will provide up to 50 per cent off the average cost of a Bronze or Silver plan on Health and Medical Services Marketplace plans and up to 75 per cent on Gold plans.
The program is only available for plans that are offered in the HealthCare Marketplace, but consumers can still apply for coverage elsewhere through HealthCareInsurance.ca.
This means consumers can shop around for a better deal, or use the website to find one they like, even if they’re not on Health Care.gov.
Doudn said people should apply online or through Health CareInsurance, but that if they have a problem with a provider or plan, they can still reach out to their local insurance agency to request help.
Consumers can also contact HealthCare if they feel that their plan isn’t working for them.
The department will contact consumers once they apply, and they can also access a phone line to report any issues.
HealthCare says the program will also allow consumers to shop for plans on the Health Insurance Exchange, which is still in its early days.
It’s unclear when the department will announce more specific details about the program, but this is expected to happen soon.
If you have questions about the new discount program, or about any other Marketplace offers, you can contact Health Care’s customer service team at 1-800-318-2448.
Health Care Insurance says it’s working to provide additional information to consumers as soon as possible.